Q: What is String Theory Studios LLC return and exchange policy on Web Purchases?
A: Below are our return policies; we aim to keep returns & exchanges within the U.S.A. easy and convenient! We will provide a label and return instructions.
Our products are backed by our 90 Day Satisfaction Guarantee. If you are not completely satisfied, you may return unused items within 90 days of the purchase date for a refund. When returning merchandise ordered from String Theory Studios LLC (this includes consumer orders and school orders), follow instructions below to start a return. We maintain the right to deny any returns and exchanges at our sole discretion.
Return instructions will be sent via e-mail and the appropriate label for your return will be provided.
Restock
Fees:
There are no restocking fees. Items that are returned in less than new condition or are not received in full, are subject to termination of refund process. You may contact us by phone or e-mail at any time for questions, updates, and information regarding returns & exchanges.
