Last Updated: April 15, 2023
This Privacy Policy (“Policy”) describes how String Theory Studios LLC (“String Theory Studios LLC,” “we” or “us”) collects, uses, and discloses information related to our customers and prospective customers, visitors to String Theory Studios LLC retail stores, and users of our websites and any mobile applications, as well as associated services (collectively, the “Services”). Your use of our Services is subject to the String Theory Studios LLC Terms and Conditions, which includes applicable terms governing limitations on liability and the resolution of disputes.
This overview summarizes key information about our information practices, which are further explained below. Our collection and our use of your personal information varies depending upon the nature of our relationship and interactions. The list below provides a general overview of the categories of personal information we collect and the purposes for which we use such information.
Categories of personal information we collect
Individual rights. Please see the Your Rights and Choices section below for a description of the choices we provide and the rights you have regarding your personal information. If you are a California resident, please be sure to review the Important Additional Information for California Residents section below for important information about the categories of personal information we collect and disclose and your rights under California privacy laws.
This Policy applies to our collection, use and disclosure of personal information related to:
Personal Information. In general, personal information includes any information that identifies, relates to, describes, or is reasonably capable of being associated, linked or linkable with a particular individual.
Not Covered by this Notice. This Privacy Policy does not apply to job applicants or to String Theory Studios LLC employees and non-employee workers, whose personal information is subject to different privacy notices.
By disclosing your personal information to us, interacting with us or using our Services, you understand and agree that String Theory Studios LLC may collect, use and disclose your personal information in accordance with this Privacy Policy. If required by applicable law, we will obtain your consent to our collection, use, transfer and disclosure of your personal information.
The personal information we collect varies depending upon the nature of the Services provided or used and our interactions with individuals.
Categories of personal information. Certain privacy laws, such as the California Consumer Privacy Act (“CCPA”) require that we disclose the categories of personal information that we collect about individuals. While the personal information we collect varies depending upon the circumstances, we may collect the following categories of personal information (subject to applicable legal requirements and restrictions):
Sources of Personal Information. We may collect personal information about individuals:
Information We Collect From You. We may collect personal information from you related to:
Information We Collect from Third Parties. We may collect personal information about you from third party sources (which may be combined other personal information we have collected about you), such as:
Information We Collect or Derive About You. We may collect or derive personal information about you, your use of our Sites and Apps, visits to our Stores, or other interactions with us.
String Theory Studios LLC may use personal information and other information collected automatically for a variety of purposes, including, without limitation, to:
Aggregate and De-identified Data. We may de-identify information and create anonymous and aggregated data sets and reports to assess, improve and develop our business, products and services, prepare benchmarking reports on our industry and for other research, marketing and analytics purposes.
We may share or disclose the personal information we collect as follows:
Aggregated and De-identified Data. We may share aggregate or de-identified information with third parties for research, marketing, advertising, analytics and/or other purposes.
We may use cookies, pixels, tags, and other technologies, which may be provided by third parties, on our Sites to enable certain functionality and for security and fraud detection and prevention, as well as to collect usage information about our Sites and the emails that we send and to personalize content and provide more relevant information. We may combine the information we collect via these technologies with other information, including personal information, that we collect.
Cookies. Cookies are alphanumeric identifiers that are transferred to your computer through your web browser for record-keeping purposes. Some cookies enable you to log-in to our Sites or save certain settings and preferences, while others, allow us to track usage and activities on our Sites, personalize content on our Sites, or deliver more relevant ads on our Sites and third party sites. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” tab on the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you block cookies, however, certain features on our Sites may not be available or function properly.
Log files. Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version and internet browser type and version. This information is gathered automatically and stored in log files.
Pixel tags and embedded script (aka clear GIFs and web beacons). Pixel tags are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, pixel tags are embedded invisibly on web pages. We may use these, in connection with our Sites to, among other things, track the activities users of our Services, improve ads, personalize and manage content, and gather usage information about our Sites. We may also use these in HTML emails to, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Third Party Analytics Tools. Our Sites use automated devices and applications operated by third parties, such as Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Sites and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and you can opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Do-Not-Track Signals. Please note that our Sites do not recognize or respond to any signal which your browser might transmit through the so-called ‘Do Not Track’ feature your browser might have. If you wish to disable cookies on our Services, you should not rely on any ‘Do Not Track’ feature your browser might have.
We work with third party ad networks, channel partners, affiliates, measurement services, analytics and others (“third party ad companies”) to display advertising on our Services, and to manage or measure our advertising on third party sites, social media platforms, mobile apps and online services, as well as to send you promotional materials or offers via email or direct mail. We and these third party ad companies may use cookies, pixels tags, and other tools to collect activity information on our Services (as well as on third party sites and services), as well as IP address, device ID, cookie and advertising IDs, and other identifiers, general location information, and, with your consent, your device’s geolocation information; we and these third party ad companies use this information to provide you more relevant ads and content and to evaluate the success of such ads and content.
Custom Lists and Matching. We may create and disclose hashed customer list information (such as name and email address) with third parties—such as Facebook and Twitter—so that we can better target ads and content to you and others with similar interests, within these third party services. These third parties use the personal information we provide to help us target ads and to enforce their terms, but we do not permit them to use or share the data we submit with other third-party advertisers.
Opt out of targeted ads. You may control how participating third party ad companies use the information that they collect about your visits to our Sites, and those of third parties, in order to display more relevant targeted advertising to you; for more information and to opt-out of go to:
Opting out of participating ad networks does not opt you out of being served advertising. You may continue to receive generic or “contextual” ads on our Services. You may also continue to receive targeted ads on other websites, from companies that do not participate in the above programs.
Our Sites are not directed to children under the age of 13, and String Theory Studios LLC does not knowingly collect or maintain personal information online from children we actually know at the time of collection are under the age of 13. Should we discover that we have collected personal information online from a child who is under 13, we will promptly delete that personal information. If you have concerns over the collection of children’s personal information on the Sites, please contact us at the information provided in the Contact Us section below. Although our Sites are not directed to children under the age of 13, if your child is engaged in lessons with us and you wish to review or have deleted your child’s personal information included in the recordings of those lessons, you may so request by contacting us at the location or email address set forth below under ‘Contact Us.’ We only use the recordings for the safety and protection of students and teachers and quality monitoring purposes, and to defend any legal rights. Recordings will not be used for marketing purposes or any other use. Only approved String Theory Studios LLC employee administrators and our legal counsel have access to the recordings.
The security of your personal information is important to us. We have put in place safeguards to protect the personal information we protect from unauthorized access, use and disclosure. However, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe, such as choosing a strong password and logging out of your User account and closing your web browser when finished using the Services.
The Sites provide links to various websites operated by third parties including, but not limited to, third party sites that display the String Theory Studios LLC trademarks. This Privacy Policy does not apply to third party websites that are accessible through the String Theory Studios LLC Sites, unless such website directs users or visitors to this Privacy Policy. When you click on one of these links, you will be transferred out of the Sites and connected to the website of the organization or company that maintains that website. Even if an affiliation exists between the Sites and a third party website, we exercise no control over linked websites. Each of these linked websites maintains its own independent privacy and data collection policies and procedures. We encourage you to read the privacy policies of those other websites to learn how they collect, use, share and secure your information before providing any personal information.
If you need to update your contact details or other personal information provided to us, please contact us as set forth in the Contact Us section below. California residents have certain rights, under California privacy laws, regarding their personal information, which are set forth below, in the Important Additional Information for California Residents section below.
Marketing Choices. You can control your marketing preferences as set forth below:
•Mailing list: String Theory Studios LLC may occasionally share its postal mailing list or a part of its mailing list with other organizations. If you do not want your name and address shared with other organizations, or do not wish to receive our mailings, please contact us at 1-704-380-0772. Please note that requested changes to our postal mailing list may take up to eight (8) weeks to take effect.
Sites Preferences. You may control how we collect and manage certain information through our Sites:
When we make changes to the Privacy Policy, we will change the “Last Updated” date above. If a material change is made to this Privacy Policy, we will endeavor to provide notice in advance of such change, such as by posting notice of that change on the first page of this Privacy Policy or on our homepage, or by emailing your email address of record with us. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Services constitutes your consent to any changes to this Privacy Policy.
Company: String
Theory Studios LLC
Phone:1+704-380-0772
E-mail: ContactUs@StringTheoryStudiosLLC.com
California privacy laws, including the CCPA, require that we provide California residents certain specific information about how we handle their personal information, whether collected online or offline. This section does not address or apply to our handling of publicly available information made lawfully available by state or federal governments or other personal information that is subject to an exemption under Section 1798.145(c) – (f) of the CCPA.
Our collection, use and disclosure of personal information about a California resident will vary depending upon the circumstances and nature of our interactions or relationship with such resident. The table below sets out generally the categories of personal information about California residents that we collect, sell and disclose to others for a business purpose. We collect these categories of personal information from the sources described in the Collection of Personal Information section above, and for the purposes described in the Use of Personal information section above.
Categories of personal information
Collected
Disclosed for business purposes
Name, contact information and other identifiers: identifiers such as a name, username, account name, address, phone number, email address, online identifier, IP address, government-issued identification numbers or other similar identifiers.
Yes
Yes
Customer records: paper and electronic customer records containing personal information.
Yes
Yes
Protected classifications: characteristics of protected classifications under California or federal law such as race, sex, age, religion, national origin, disability and citizenship.
Yes
Yes
Commercial Information: including records of real property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.
Yes
Yes
Usage data: internet or other electronic network activity Information including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
Yes
Yes
Geolocation data: precise location information about a particular individual or device.
Yes
Yes
Audio, video and other electronic data: audio, electronic, visual, thermal, olfactory, or similar information such as, CCTV footage, photographs, and call recordings.
Yes
Yes
Employment history: professional or employment-related information.
Yes
Yes
Education information: education information and records.
Yes
Yes
Profiles and inferences: Inferences drawn from any of the information identified above to create a profile reflecting a resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
Yes
Yes
Categories of Personal Information Sold. The CCPA defines a “sale” as disclosing or making available to a third party personal information in exchange for monetary or other valuable consideration. While we do not disclose personal information to third parties in exchange for monetary compensation from such third parties, we do disclose or make available personal information to our affiliated companies and other third parties, in order to receive certain services or benefits from them, such as when we allow third party tags to collect information such as browsing history on our Sites, in order to improve and measure our ad campaigns. Pursuant to the CCPA, the categories of personal information that we may “sell” include:
California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
Do-Not-Sell. California residents have the right to opt-out of our sale of their personal information. We do not sell personal information.
Initial Notice. We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.
Requests to Delete. Subject to certain exceptions, California residents have the right to, at no charge, request deletion of their personal information that we have collected about them and to have such personal information deleted, except where an exemption applies.
Request to Know. California residents have the right to request and, subject to certain exemptions, receive a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance. California residents also have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
California residents may make a Request to Know up to twice every 12 months.
Right to Non-discrimination. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA. Discrimination may exist where a business denies or provides a different level or quality of goods or services, or charges (or suggests that it will charge) different prices, rates, or penalties on residents who exercise their CCPA rights, unless doing so is reasonably related to the value provided to the business by the residents’ data.
Financial Incentives. A business may offer financial incentives for the collection, sale or deletion of California residents’ personal information, provided it is not unjust, unreasonable, coercive or usurious, and is made available in compliance with applicable transparency, informed consent, and opt-out requirements. California residents have the right to be notified of any financial incentives offers and their material terms, the right to opt-out of such incentives at any time, and may not be included in such incentives without their prior informed opt-in consent.
Your Rights Under California’s Shine-the-Light Law. Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third party sharing in the prior calendar year. California residents who would like to make such a request may submit a request online through our Contact Us section. The request should attest to the fact that the requester is a California resident, and provide a current California address.
Submitting Requests. Do-Not-Sell (Opt-out) Requests, Requests to Know, and Requests to Delete may find an e-mail submit requests in our Contact Us section.
We will respond to verifiable requests received from California residents as required by law.
For more information about our privacy practices, you may contact us as set forth in the Contact Us section above.
This notice is being provided pursuant to a Federal Trade Commission Rule under federal law. String Theory Studios LLC collects nonpublic personal information about you from the following sources:
We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. If you decide to pay off your account(s), we will adhere to the privacy policies and practices as described in this notice.
String Theory Studios LLC restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. String Theory Studios LLC provides physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
